Clear terms, no surprises. Here are the payment methods we accept, how deposits and balances work, and the basics of refunds and cancellations.
We keep billing simple and secure. All payments are made in U.S. dollars (USD), and we ask that you include your client name and Job / Invoice number in the memo so we can apply your payment to the right move file.
Illinois Movers Inc issues binding, up-front estimates — the price you agree to is the price you pay, with no weight-ticket surprises. A modest deposit reserves your date and crew; the remaining balance is due on delivery before unloading, per the terms stated on your Bill of Lading. Your coordinator reviews the full payment schedule with you before move day so nothing is a surprise.
U.S. dollars (USD) only. Please include your client name and Job/Invoice number in the payment memo.
A deposit is collected to reserve your move date and crew, and it's credited toward your final total.
The remaining balance is due on delivery, before unloading, unless your binding estimate specifies different terms.
Yes — cancellations made within the window stated on your estimate are eligible for a deposit refund. Contact your coordinator as early as possible; refund timing and any fees are governed by your Bill of Lading and our Terms of Service.
Not with a binding estimate. The only changes come from services or items you add and approve in advance.
Always get your terms in writing. Your estimate and Bill of Lading state your price, deposit, balance, and cancellation terms — read them before you sign.
Your move coordinator can walk you through every line. Call (888) 315-9335.
